Take card payments at check-in or checkout - professional, reliable, and with competitive rates for accommodation payments.
SumUp
Compact, buy-outright card reader with Wi-Fi and 4G connectivity. No monthly fees, no contract — just a one-off hardware cost and a simple flat transaction rate. Ideal for low-volume merchants, micros and seasonal trading.
Shift4
Portable/countertop Android 10 terminal with 5.7-inch touchscreen and Payment & POS functionality. Built-in thermal printer along with Wi-Fi & 4g connectivity. Latest model from Pax includes on-screen merchant branding, intuitive over-the-phone payment flow, on-board POS features, as well as being configurable for full Shift4 POS integration (Dine & Delivery)
Guests expect to pay by card - whether it’s a deposit at booking, full payment on arrival, or extras at checkout. A card machine makes the whole process smooth and professional.
Taking card payment on a proper terminal looks professional and builds guest confidence. No awkward “can you transfer the balance?” conversations. It’s a small detail that matters disproportionately to guesthouse owners in our Somerset coverage area, where a returning guest is worth a great deal more than the saving on a card fee.
Take a deposit on card when a guest books. It secures the reservation and reduces no-shows without the hassle of chasing bank transfers.
Many B&Bs and guesthouses have a quiet season. We offer terminal options with flexible terms so you’re not paying full fees through the off-peak months. Mid Wales B&Bs trading through the tourist season feel that swing more than most - the right terms turn a year-round overhead into a fee that lines up with the rooms actually being filled.
If you're running a small B&B with a few rooms, a buy-outright terminal like the SumUp Solo makes sense - £79 upfront, no monthly fees, no contract. You pay 1.69% only when you take a payment. For a £120 room booking, that's £2.03. If you're processing more regularly, a lower-rate terminal saves money over time. We'll compare the options for your booking volume.
Yes. The terminals we supply print a customer receipt automatically. For guests who need an expense receipt - business travellers, contractors, anyone booking through their company - a printed card receipt plus your own booking confirmation covers what they need.
Yes. Any terminals we recommend for a hotel would of course support over-the-phone (MOTO) payments, allowing the processing of bookings and deposits without the guest being present. This is standard functionality on both the Pax A800 and Pax A920.
It really does depend on how your business operates - there's no one 'best solution' for all, as a Fine Dining restaurant in Covent Garden has completely different operational requirements to a Market Trader in Glasgow's bustling Barras, or a Cardiff Arms Park pub. We make the effort to truly understand how your business actually operates - before recommending the best solution from a range of providers, not just one.
It varies by provider and model. With some providers, your first card machine comes with no upfront cost, no monthly rental, and no per-transaction fees - so your only cost is the processing rate on each sale you make. Additional terminals - or those from other providers - may well carry rental or per-transaction fees. The exact cost depends on your terminal type, provider, and monthly card turnover. Because uno works across multiple providers, we compare the real-world, overall costs and then find the most competitive deal for your specific situation.
We know for many UK independent buinesses cashflow is a daily struggle. We can offer various options, with settlement times ranging from just a few hours, to the full three days it takes providers to actually receive your customers money. Whatever your working requirements are, we'll find the ideal solution to match those needs.
Yes. Every payment terminal we recommend accepts contactless payments, including Apple Pay, Google Pay, and standard contactless cards. Contactless is now the default way most customers pay in the UK.
For most merchant-types this will be offered as a default payment option, available on-screen along with contactless and Chip'n'Pin. There are a small number of exceptional businesess operational-types where this is not the case - but for most, 'over-the-phone' payments will be offered as standard.
Any terminal uno suggests would allow you to easily identify the original transaction. If still within the same day as the sale, then the transaction could then be 'voided'(aka 'reversed'). Voids/Reverses are typically instantaneous. However, if that trading day's 'banking window' had closed (typically at Midnight) then it would technically be classed as a 'refund' - which would then be subject to the bank's standard 3-5 processing timeframe to complete.
The great news for you is none of the providers uno works with have complicated anything! For those that require PCI of any sort atall, it really is a simple, painless process that just takes a few minutes per year!
Not with every provider. Several of the solutions we offer have no long-term contract - you can switch or cancel without penalty. We'll always be upfront about contract terms before suggesting you commit to anything.
Most businesses are up and running within a few days. We handle the supply, installation, and configuration so you can focus on serving your customers. We walk you through everything on-site - so you're confident from day one.
Going direct means you only see a single provider's products, at a single provider's prices. Because uno works across multiple providers, we can genuinely compare options and recommend the solution that suits your business - not just the only one we happen to sell! You also get a dedicated point of contact for ongoing support.
We make the effort to understand how your business works, and only then recommend the solution that genuinely fits - not the one with the biggest commission.