Privacy Policy

Introduction

uno ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with UK GDPR and the Data Protection Act 2018.

Information we collect

When you contact us or express interest in our services, we may collect:

• Business name and contact details
• Your name, email address, and phone number
• Information about your business type and payment requirements
• Communications between you and our team

How we use your information

We use your personal information only to:

• Respond to your enquiries and provide requested information
• Recommend suitable payment terminal or POS solutions for your business
• Process and fulfil service requests
• Provide ongoing support for equipment we have supplied
• Send relevant product and service updates where you have asked us to

Legal basis for processing

We process your personal data on the following bases:

• Consent: when you submit a contact form or otherwise ask us to get in touch
• Legitimate interests: to respond to enquiries and provide customer service
• Contract performance: when providing services you have requested

Sharing with payment providers

uno is a provider-agnostic consultancy. We recommend and supply payment terminals and POS solutions from a range of providers. Where you proceed with a recommendation, we will share only the information necessary to set up and fulfil your chosen solution with the relevant provider (for example, business name, contact details, and the equipment specification you have agreed to).

We do not share your information with any provider until you have agreed to proceed, and we do not sell or share your data with third parties for marketing purposes.

Data retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Contact enquiries are typically retained for 12 months unless you request earlier deletion. Records relating to equipment we have supplied are retained for the duration of that relationship and a reasonable period thereafter for support and warranty purposes.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

Data security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Contact form submissions

Enquiry forms on this website are handled by Web3Forms, a privacy-respecting form processor. When you submit a form, your details are transmitted securely to Web3Forms, which forwards them directly to uno. Web3Forms does not retain form data beyond what is required to deliver the submission, and we do not share your information with any other third parties for marketing purposes. The sole purpose of the information you provide is to enable uno to respond to your enquiry.

Analytics and cookies

This website uses Plausible Analytics to understand aggregate visitor behaviour. Plausible is a privacy-first, cookieless analytics service that collects no personal data and does not track visitors across sites. Because no personal data is collected and no cookies are set, no cookie consent banner is required.

uno does not use any other third-party tracking, advertising, or profiling technologies on this site.

Contact us

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

Email: help@unopos.co.uk

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.