Reliable card payments across every checkout - competitive rates for high volume grocery retail.
Dojo
Compact, Andoid 7 Payment-only device with a 5-inch touchscreen. Built-in thermal printer along with Wi-Fi & 4G connectivity - ideal when payments need to be taken away from the counter. Configurable for integration and to take over-the-phone payments too
Independent supermarkets need every checkout processing card payments reliably, all day, every day. With the volume you process, even small differences in rates have a big impact on your bottom line.
We supply and configure terminals across all your checkouts, managed through one provider relationship and one set of competitive rates.
The more you process, the more leverage you have on rates. We negotiate across providers to find the best deal for your monthly volume.
A tempermental terminal at a busy checkout costs you real money. We supply ultra-reliable hardware, and provide responsive support to keep every lane running.
We'd need to analyses your trading in details to offer a definitive comparison but based on that basket size and the transaction volumes that our supermarket customers handle, we'd recommend 'split' rates that offer a particularly low debit card rate - that's the card type used for 85+% of such transactions.
We wouldn't recommend it as an optimal solution for a supermarket, as it's a hospitality-first POS system - hence it's recent renaming to 'Shift4 Dine'. Many uno customers find the combination of Dojo card machines expertly integrated with a Supermarket-focussed POS offers the best balance of price vs performance
We'd need to know exactly which POS system you're runnning to be sure, but there's a very high liklihood that we'd be able to offer a solution - such as Dojo's Pax A920's - that would seamlessly integrate with your existing POS and till's.
Both the Pax A800 and A920 are built for sustained high-volume use, so a busy processing 300–400 transactions daily won't see any slowdown = they're designed with this kind of constant use in mind.
All the terminals we supply are built for sustained high-volume use. Doubling your normal transaction count won't cause any performance issues atall, as each transaction takes a couple of seconds to process, then the terminal is ready for the next one - significantly quicker than counting cash and change.
It really does depend on how your business operates - there's no one 'best solution' for all, as a Fine Dining restaurant in Covent Garden has completely different operational requirements to a Market Trader in Glasgow's bustling Barras, or a Cardiff Arms Park pub. We make the effort to truly understand how your business actually operates - before recommending the best solution from a range of providers, not just one.
It varies by provider and model. With some providers, your first card machine comes with no upfront cost, no monthly rental, and no per-transaction fees - so your only cost is the processing rate on each sale you make. Additional terminals - or those from other providers - may well carry rental or per-transaction fees. The exact cost depends on your terminal type, provider, and monthly card turnover. Because uno works across multiple providers, we compare the real-world, overall costs and then find the most competitive deal for your specific situation.
We know for many UK independent buinesses cashflow is a daily struggle. We can offer various options, with settlement times ranging from just a few hours, to the full three days it takes providers to actually receive your customers money. Whatever your working requirements are, we'll find the ideal solution to match those needs.
Yes. Every payment terminal we recommend accepts contactless payments, including Apple Pay, Google Pay, and standard contactless cards. Contactless is now the default way most customers pay in the UK.
For most merchant-types this will be offered as a default payment option, available on-screen along with contactless and Chip'n'Pin. There are a small number of exceptional businesess operational-types where this is not the case - but for most, 'over-the-phone' payments will be offered as standard.
Any terminal uno suggests would allow you to easily identify the original transaction. If still within the same day as the sale, then the transaction could then be 'voided'(aka 'reversed'). Voids/Reverses are typically instantaneous. However, if that trading day's 'banking window' had closed (typically at Midnight) then it would technically be classed as a 'refund' - which would be subject to the bank's standard 3-5 processing timeframe to complete.
The great news for you is none of the providers uno works with have complicated anything! For those that require PCI of any sort atall, it really is a simple, painless process that just takes a few minutes per year!
Not with every provider. Several of the solutions we offer have no long-term contract - you can switch or cancel without penalty. We'll always be upfront about contract terms before suggesting you commit to anything.
Most businesses are up and running within a few days. We handle the supply, installation, and configuration so you can focus on serving your customers. We walk you through everything on-site - so you're confident from day one.
Going direct means you only see a single provider's products, at a single provider's prices. Because uno works across multiple providers, we can genuinely compare options and recommend the solution that suits your business - not just the only one we happen to sell! You also get a dedicated point of contact for ongoing support.
We make the effort to your business, understand how you take payments, and recommend the solution that genuinely fits - not the one with the biggest commission.