Reception, bar, restaurant, room service - we find the card machine setup that covers every payment point in your hotel.
Dojo
Compact, Andoid 7 Payment-only device with a 5-inch touchscreen. Built-in thermal printer along with Wi-Fi & 4G connectivity - ideal when payments need to be taken away from the counter. Configurable for integration and to take over-the-phone payments too
Shift4
Portable/countertop Android 10 terminal with 5.7-inch touchscreen and Payment & POS functionality. Built-in thermal printer along with Wi-Fi & 4g connectivity. Latest model from Pax includes on-screen merchant branding, intuitive over-the-phone payment flow, on-board POS features, as well as being configurable for full Shift4 POS integration (Dine & Delivery)
Hotels have multiple payment points — reception, bar, restaurant, spa, room service - and each has different requirements. A one-size-fits-all terminal recommendation doesn’t work here.
The Shift4 PAX A800 at reception handles check-in deposits, check-out payments, and incidentals over a wired connection. Reliable, fast, and straightforward for front-desk staff.
Portable Dojo PAX A920 terminals for table service in the restaurant and bar. Contactless, chip and PIN, and on-screen tipp all battery-powered and Wi-Fi or 4G connected.
Hotels typically need several terminals across the property. We set up as many as you need on the same account with clear billing.
Yes. Many hotels run multiple terminals - one at the front desk for check-in payments, one in the bar, one in the restaurant. We'll set each up so its optimised for its specific role. Each terminal operates independently, so you can take payments simultaneously across the building.
Pre-authorisation functionality depends on the terminal and provider. Some terminals support holding a pre-auth amount on a guest's card at check-in, then adjusting and completing the charge at checkout. We'll confirm whether the terminal we recommend supports this workflow for your hotel.
Yes. Any terminals we recommend for a hotel would of course support over-the-phone (MOTO) payments, allowing the processing of bookings and deposits without the guest being present. This is standard functionality on both the Pax A800 and Pax A920.
It really does depend on how your business operates - there's no one 'best solution' for all, as a Fine Dining restaurant in Covent Garden has completely different operational requirements to a Market Trader in Glasgow's bustling Barras, or a Cardiff Arms Park pub. We make the effort to truly understand how your business actually operates - before recommending the best solution from a range of providers, not just one.
It varies by provider and model. With some providers, your first card machine comes with no upfront cost, no monthly rental, and no per-transaction fees - so your only cost is the processing rate on each sale you make. Additional terminals - or those from other providers - may well carry rental or per-transaction fees. The exact cost depends on your terminal type, provider, and monthly card turnover. Because uno works across multiple providers, we compare the real-world, overall costs and then find the most competitive deal for your specific situation.
We know for many UK independent buinesses cashflow is a daily struggle. We can offer various options, with settlement times ranging from just a few hours, to the full three days it takes providers to actually receive your customers money. Whatever your working requirements are, we'll find the ideal solution to match those needs.
Yes. Every payment terminal we recommend accepts contactless payments, including Apple Pay, Google Pay, and standard contactless cards. Contactless is now the default way most customers pay in the UK.
For most merchant-types this will be offered as a default payment option, available on-screen along with contactless and Chip'n'Pin. There are a small number of exceptional businesess operational-types where this is not the case - but for most, 'over-the-phone' payments will be offered as standard.
Any terminal uno suggests would allow you to easily identify the original transaction. If still within the same day as the sale, then the transaction could then be 'voided'(aka 'reversed'). Voids/Reverses are typically instantaneous. However, if that trading day's 'banking window' had closed (typically at Midnight) then it would technically be classed as a 'refund' - which would be subject to the bank's standard 3-5 processing timeframe to complete.
The great news for you is none of the providers uno works with have complicated anything! For those that require PCI of any sort atall, it really is a simple, painless process that just takes a few minutes per year!
Not with every provider. Several of the solutions we offer have no long-term contract - you can switch or cancel without penalty. We'll always be upfront about contract terms before suggesting you commit to anything.
Most businesses are up and running within a few days. We handle the supply, installation, and configuration so you can focus on serving your customers. We walk you through everything on-site - so you're confident from day one.
Going direct means you only see a single provider's products, at a single provider's prices. Because uno works across multiple providers, we can genuinely compare options and recommend the solution that suits your business - not just the only one we happen to sell! You also get a dedicated point of contact for ongoing support.
We make the effort to your business, understand how you take payments, and recommend the solution that genuinely fits - not the one with the biggest commission.